Human Experience, Machine Data: An Older Worker in a Humanoid Labor Market | NOV-HUM Ep. 1 Part 1
NOV-HUM · EPISODE 1 OF 25 · PART 1 OF 2 Human Experience, Machine Data — Part I “Your experience is more than sufficient.” Jaeho Yoon gave the faintest smile. In a job interview, more than sufficient was usually followed by something less encouraging. As expected, the interviewer glanced down at the screen. “Your field evaluations are strong as well. Your exception-handling score is particularly high.” “That’s one thing I’m good at,” Jaeho said. “I’ve found destinations when the address was wrong, tracked down owners for packages with no one there to receive them, and gotten vehicles out of alleys when they were stuck in the rain. If a machine couldn’t find something, I usually could.” The older-looking of the two interviewers across from him nodded. Jaeho’s work history filled the screen. Delivery driver — 18 years Sorting supervisor — 9 years Field team lead — 6 years Total — 33 years Below that were the results from his most recent contract position. Misdirected-delivery recovery ra...